To ensure that you can receive your package in time, please make sure that you fill in the correct delivery address and contact information! If you find that your order information is incorrect, please contact us at email@example.com with your order number and correct information as soon as possible.
Shipping Time And PricesFree Shipping Orders Over $49.00 (13-20 Natural Days）
Standard Shipping U.S And D.E $5.99 (13-20 Natural Days）
Standard Shipping U.K $4.99 (12-15 Natural Days）
Standard Shipping C.A And F.R $6.99 (13-21 Natural Days）
When can I cancel my order?
If you wish to cancel your order, you may do so within 24 hours of placing your order, as we are committed to sending your order to you in a timely manner and we are unable to cancel orders outside of this time frame as it may already be on its way to you. We do not accept exchanges or cancellations after an order has been shipped.
- Orders processing: Monday — Friday. Orders placed on Saturday and Sunday would be processed following Monday.
- After the order has been paid, the warehouse needs 1-5 days to process your order. You will receive a notification once your order has been shipped.
- Express Shipping is not available for P.O. Boxes and APO/FPO addresses.
- You will get tracking status of your package once we update the tracking number, so please keep watch on tracking status until you get package, because the packages are easily lost recently.
- Please do not open the package again if you find package was broken, please contact express at your first time and send us such case, we will report this case to our local express too. If you still open the package, there is possibility that express will refuse to pay the loss.
- In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.
- International shipments may be subject to import taxes, duties and customs fees, which are the responsibility of the buyer. If the customer refuses to accept the package due to import duties or taxes, they will assume full responsibility for all return shipping, customs charges and handling fees.
How to contact us？
Send an email to firstname.lastname@example.org or contact us